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Since 1999, empowering retailers and store owners to "Turn on your financial headlights!"



Managing Store Issues

People • Sales & Marketing • Locations • "Theater of Retailing"

Quick Reads for Retailers

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Could “Owner Benefits” Be Killing Your Store?

One of the marvelous things about owning  a store is the opportunity to indulge yourself in buying product for your own use, and at wholesale prices. How cool is that!  

Frankly, it’s the reason a lot of retailers get into the business in the first place. In fact, the better you are as a buyer, the greater the “indulgence factor” can be!  Unfortunately, when the practice gets out of hand, it can destroy what would otherwise be a healthy business.  And is it ever easy to have it get out of hand!

Large family discounts and unpaid family accounts are a form of pilferage. This self-indulgence is every bit as damaging to your business as  rampant theft. And, it can have a major negative impact on employee morale.

Don’t "family discount" yourself into Chapter 11! 

Unique Online, Executive Calculators for Retailers

Built specifically for real-life retailers making real time decisions


These retailer-friendly, easy-to-use "calculators" enable you to do your own retail financial projections. Find out for yourself, in advance, "What would happen if I...?"
These are online tools, "in the cloud", available on-demand, 24/7. Nothing to download or install; all the formulas are built in.
Available only from The ROI

For retailers making real time decisions. Face the future with confidence. Gain peace of mind!

See your store the way your customers do!

Use The ROI's STORE RATER from your laptop, your iPad, even your smartphone! Practice first on other stores; then rate your own. All from the customer's point of view.

(preview of STORE RATER - not all rating items are shown) Go to STORE RATER




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Answering WHY?
Answering WHY?

Time for Some Changes? Okay, But Your People Want to Know "Why?"

Mid-management people, those who must execute better and/or differently, often don't truly understand WHY they should embrace change. 

Today, retail owners must become better at addressing the "Why?" That means providing leadership, not just management. 

Especially in these times of apprehension and uncertainty, employees need the confidence and reassurance that comes from true leadership.

It starts with an appreciation for the balance sheet. Mid-management that does not clearly understand how to improve a Debt-to-Worth ratio should be rapidly trained or more rapidly replaced. It's as simple and urgent as that.

Survival is balance sheet strength; nothing matters more. 

Nothing!

(For more info for yourself and your people, start with "The Myth of the Bottom Line".)

Copyright 1999–2012 by The Retail Owners Institute® and Outcalt & Johnson: Retail Strategists, LLC