Re-Inventing Retail

From the Co-Founders of The Retail Owners Institute.
Tips | Tactics | Insights on the Business of Retailing.

Food for Thought

on March 3, 2017 in From The Co-Founders by The ROI

How to deal with the turmoil and stress of today's retail environment?

Recent strategic changes by two global firms – McDonald's and 7-Eleven – offer good reminders for us all.

Each of these long-established businesses dealt with their growth challenges first by listening to their customers (using good data analysis and research).

Then, what they chose to do next offers some "food for thought" for all retailers.

Tagged With: reputation, values

About The Co-Founders

Pat Johnson and Dick Outcalt, The Co-Founders of The Retail Owners Institute^®, have been called "The Zen masters of retail finance!"

Since 1999, they have been assembling their proprietary content into a unique self-help website. The Retail Owners Institute is an unmatched resource that assists retailers worldwide with basic financial training, assistance and easy-to-use tools.

Their engaging and empowering how-to resources about the financial levers in retailing are informative, fun(!), and retailer-friendly. Their promise: "Everyone will 'get it'!"

Pat and Dick are recognized experts in strategic retailing. Working only as a team – Outcalt & Johnson: Retail Strategists, LLC – they have been consulting, publishing, and speaking professionally throughout North America since 1990.

They focus exclusively on retail, or wherever retail is involved. They work with CEOs, CFOs, boards and owners of retail operations, as well as manufacturers or wholesalers expanding into retail. And they also are Retail Turnaround Experts.

Since 1999, empowering retailers and store owners to "Turn on your financial headlights!"