Empowering Retail Owners Institute

Compare your stores - 6 key retail benchmarks - 5 year trend charts



Department Stores

Variety Stores


















Mail-Order Houses

Online Shopping








The segments featured at The ROI reflect the definitions and designations of the North American Industrial Classification System (NAICS). The top of each Retail Segment Page on The ROI site includes the NAICS code and the NAICS definition for that industry segment.

The ROI has selected six key ratios (from the abundance of ratios available) that are particularly important for retailers to regularly monitor and manage. See The ROI's Benchmarks Resource Center to learn more about these key ratios for retailers.

The ROI's exclusive Retail Benchmark Trend Charts show the median value reported by Risk Management Association's Annual Statement Studies for each of these key ratios each year. There also is a Top Quartile – and Bottom Quartile – of results for every segment. See your bank or local library for those details.



The ROI is the foremost financial management resource for retailers and store owners. 

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Since 1999, empowering retailers and store owners to "Turn on your financial headlights!"