Technology has reinvented “customer service.”
Technology increasingly helps with retail transactions.
In fact, some businesses use it to transfer to the customer more of the "customer service" work: product research; comparison shopping; even self checkout! (Yes, we're looking at you, Amazon!)
In this challenging and thought-provoking TOPICAL TUESDAYS Webinar of the Week, Pat Johnson and Dick Outcalt, Co-Founders of The Retail Owners Institute®, will "raise the bar". You will see:
This fast-paced session is full of consulting insights and tips. Be sure that you and your key staff people take advantage and gain these insights. (Your customers will be very grateful!)