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Who's Doing the Owner's Job?


Available FREE, all week long – Exclusively at The ROI


New Feature!!

Yep. A Job Description for OWNERS!

August 31, 2015
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The Presenters

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Pat Johnson and Dick Outcalt have been called "The Zen masters of retail finance!"

Their engaging and empowering how-to presentations about the financial levers in retailing are informative, fun(!), and retailer-friendly.

Each of their TOPICAL TUESDAYS Seminars is a fast-paced and entertaining session: 40 minutes of explanatory and practical content delivered by Pat and Dick, plus a 20 minute interactive Q&A session for attendees. Their promise: "Everyone will 'get it'!"

The Co-Founders of The Retail Owners Institute®, Pat and Dick are recognized experts in strategic retailing. Working only as a team – Outcalt & Johnson: Retail Strategists, LLC – they have been consulting, publishing, and speaking professionally throughout North America since 1990.

They focus exclusively on retail, or wherever retail is involved. They work with CEOs, CFOs, boards and owners of retail operations, as well as manufacturers or wholesalers expanding into retail.


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"Perhaps the most over-looked and under-performed job in retailing: the Owner's job!"

--- The ROI

In a retail business, being the Owner is a job all its own.

While the Owner may be the same person as “the Boss”, or the President, the Owner’s Job has responsibilities of its own, separate and distinct from these other jobs. That is why The ROI calls it “the most over-looked and under-performed job in retailing!”


An innovative and thought-provoking concept? Indeed! But it has helped a lot of retailers clarify and prioritize - and sleep better at night! 


If you are an Owner, or aspire to be an Owner, be sure to take advantage of this lively TOPICAL TUESDAYS Webinar of the Week session.

  1. The ROI has identified that there are Three Levels of Responsibilities in every business, one of which belongs (only!) to the Owner(s).
  2. Moreover, The ROI has defined that the Owner has a separate responsibility, a separate job, from the President or CEO.
  3. Further, The ROI suggests that the greatest growth opportunity for retailers lies between the ears of the Owner(s)!
  4. To that end, The ROI believes Owners should be held accountable for properly performing their job. Indeed, they should have an annual Performance Review.

And that requires, of course, an Owners Job Description. Available only at The ROI. 



Available FREE, all week long, for subscribers to The ROI NEWS.