The OWNERS Center

The Retail Owners Institute has identified that every retail business – no matter its size – has three levels of issues, or responsibilities, each with its own unique demands. The Institute has defined these three levels:

Owner Level

President Level

Management Level

Often, these Three Levels of Responsibilities are entangled and overlapping.  And, just as often, the word “owner” is used interchangeably with “boss” or “president” or “manager.”  This confusion can no longer be tolerated.

It is imperative to separate the Three Levels of Responsibilities; Owners must be held accountable to a higher standard of performance.  

What will it take for Owners to do their job properly? It starts with the recognition of the Three Levels of Responsibilities, and then, the focus on the “Owner-Only Responsibilities.”

Well, that is exactly why The Retail OWNERS Institute and this OWNERS Center have been built!  

All of our tools and resources have been developed to empower the owners of independent retail businesses with strategic financial understanding and resources. Everything on The ROI site contributes to that goal.

From comparative financial benchmarks to explanatory training to retailer-friendly “what if…?” financial modeling calculators for comparing potential outcomes, retail owners worldwide are empowered to carry out their Owner-only responsibilities. 

click each link to preview the resources in each section

What COULD we do?
The Big Guys call this "strategic planning." 




Growth Planning
How Best to Grow?
With your most profitable customers. Strategic marketing resources




Find More Time 
Delegate with confidence. How to avoid micro-managing!



Paying for It All
Financing Strategies; you do have choices.




Control the Controllables
Strategic Financial Management 




Crisis Ahead?
Get perspective, and use the lead time.




Ready to Move On?
How to choose your own adventure!



How can I get into the Owners Center?

It's easy! Everyone with Member-Access Privileges has unlimited access to it all! 

  • Explanatory how-to articles
  • Lively and empowering webinars
  • Retailer-friendly calculators for comparing options
  • Even self-paced training courses.

Practical, proven, do-it-yourself Strategic Retailing resources, specially for Owners. Used and loved by retailers worldwide!